Governance
Operating model
A proposed split of responsibilities between PADI, Axelerant and the platform vendors, for agreement before cutover.
Responsibilities (RACI)
R = responsible, A = accountable, C = consulted, I = informed.
| Activity |
PADI |
Axelerant |
Acquia |
Cloudflare |
PADI Travel |
| Website and CMS code, releases |
A |
R |
I |
|
|
| Finder and search code, releases |
A |
R |
|
|
C |
| Edge rules and Workers |
A |
R |
|
C |
|
| Acquia platform availability |
A |
I |
R |
|
|
| Cloudflare account, DNS and certificates |
A, R (DNS) |
R (zone configuration) |
|
C |
|
| AWS accounts (finder, pipelines) |
A |
R |
|
|
|
| Identity, PADI platform APIs |
A, R |
C |
|
|
|
| PADI Travel data and change stream source |
A |
C |
|
|
R |
| Content, translation workflow and reviewers |
A, R |
C |
|
|
|
| Incident communication to the business |
A, R |
C |
C |
C |
C |
| Security findings in PADI platform APIs |
A, R |
C |
|
|
|
Escalation paths
| Area |
Escalate to |
| Hosting (Acquia) |
Acquia support, through PADI's subscription |
| Edge (Cloudflare) |
Cloudflare Enterprise support, through PADI's account |
| AWS (finder, pipelines) |
Axelerant, then AWS support |
| Identity and platform APIs |
PADI platform team |
| PADI Travel feed |
PADI Travel engineering |
| Translation (Crowdin) |
PADI Localization team |
